
What's Happening
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Customers waiting in the store for their prescription refills can now enjoy a refill of their favorite beverage. More than 100 Walgreens are launching Café W, a self-service counter offering fountain drinks and snacks (SmartBrief.com 8.2.07).
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Many Walgreens already have in-store clinics; Café W is designed to blend tradition with modern needs and bring a sense of community that soda fountains lent pharmacies of yore.
WHAT THIS MEANS TO BUSINESS
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In-store clinics are the latest retail rage, popping up in stores like Wal-Mart, CVS and Target. They may offer one-stop shopping and convenience, but wait times are never fun. Lingering over a root beer float while chatting with a neighbor will ease away those waiting pains (and customers may remember that they need sunscreen and toothpaste as well.)
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In our fragmented lives, it's increasingly difficult to find that sense of community and tradition that made the old days the "good ole days."
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